About This Policy

At HublyAdd, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our working capital analysis services. We're committed to transparency — and that means being clear about what data we need and why we need it.

Our business operates in Taiwan, and we follow local data protection requirements alongside international best practices. If you have questions about anything in this policy, please reach out to us directly.

Information We Collect

We collect different types of information depending on how you interact with our services. Here's what we gather and why:

How We Collect Information

• Directly from you when you fill out forms, contact us, or use our services
• Automatically through cookies and similar technologies when you visit our website
• From third-party services you've authorized, such as accounting software integrations
• Through legitimate business communications and interactions

How We Use Your Information

We use your information to provide and improve our working capital analysis services. Here are the specific ways:

Service Delivery

• Conducting working capital analysis and generating financial reports
• Providing customer support and responding to your inquiries
• Communicating important updates about your account or our services
• Processing payments and managing billing

Business Operations

• Improving our services based on usage patterns and feedback
• Ensuring security and preventing fraud or unauthorized access
• Complying with legal requirements and business obligations
• Conducting internal research and analytics to enhance our offerings

We don't use your financial data for any purpose other than providing you the analysis you've requested. Your sensitive business information stays confidential.

Information Sharing

We don't sell or rent your personal information to anyone. We only share your data in specific, limited circumstances:

Service Providers

We work with trusted third-party companies that help us operate our business, such as payment processors, cloud hosting providers, and customer support tools. These partners only access the information necessary to perform their services and are contractually required to protect your data.

Legal Requirements

We may disclose information if required by law, court order, or government regulation. We may also share data to protect our rights, investigate fraud, or respond to legal requests from authorities.

Business Transfers

In the unlikely event of a merger, acquisition, or sale of our company, your information may be transferred as part of that transaction. We'll notify you of any such change in ownership.

We never share your financial analysis data or business details with competitors or for marketing purposes by third parties.

Data Security

Protecting your information is a top priority. We use industry-standard security measures to keep your data safe:

Technical Safeguards

• SSL encryption for all data transmission between your device and our servers
• Encrypted storage of sensitive financial information
• Regular security assessments and vulnerability testing
• Secure backup systems with encryption and access controls

Access Controls

• Limited access to personal data on a need-to-know basis
• Multi-factor authentication for employee accounts
• Regular review and updating of access permissions
• Monitoring of data access and unusual activity patterns

While we work hard to protect your information, no system is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.

Your Rights

You have several rights regarding your personal information. Here's what you can do and how to exercise these rights:

How to Exercise Your Rights

To request access to your data, make corrections, or delete your account, contact us at support@hublyadd.com. We'll respond to your request within 30 days. Some requests may require identity verification to protect your privacy.

If you're not satisfied with our response, you have the right to file a complaint with Taiwan's data protection authorities.

Data Retention

We keep your information only as long as necessary to provide our services and meet legal requirements:

Active Accounts

While your account is active, we retain your profile information and financial analysis data to provide ongoing services and support.

Closed Accounts

After you close your account, we delete your personal information within 90 days, except for data we're legally required to keep for tax, accounting, or regulatory purposes.

Legal Requirements

Some information may be retained longer to comply with Taiwan business record requirements, typically 5-7 years for financial and tax-related data.

We regularly review stored data and delete information that's no longer needed for business or legal purposes.

International Data Transfers

Our primary servers are located in Taiwan, but we may transfer data to other countries where our service providers operate. When we do, we ensure adequate protection through:

• Contractual agreements requiring equivalent data protection standards
• Use of service providers in countries with recognized data protection laws
• Regular monitoring of international partners' security practices
• Immediate notification if protection standards change

Any international transfers are necessary for providing our services and are done with appropriate safeguards in place.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your experience and help us understand how our services are used:

Essential Cookies

These cookies are necessary for our website to function properly, such as keeping you logged in and maintaining your preferences.

Analytics Cookies

We use analytics tools to understand how visitors use our website, which pages are most helpful, and where we can make improvements.

Your Cookie Choices

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality, but won't prevent you from using our core services.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll:

• Post the updated policy on our website with a new effective date
• Send email notifications to active users about important changes
• Provide clear explanations of what's changed and why
• Give you time to review changes before they take effect

We encourage you to review this policy periodically to stay informed about how we protect your information.